![]() ![]() Any use of these sites or their DNS servers is at your own risk. Here are a couple of free options that are available if you want to switch:ĮA does not own or operate Google DNS or Open DNS, nor can we make any changes to their pages or systems. Switching to a different DNS is a trick that can help you if your DNS is unreliable. If something goes wrong with the DNS you are using, you may run into issues trying to connect to the internet. ![]() Your Internet Service Provider (ISP) uses the Domain Name System to translate internet addresses from a human-readable address (like help.ea.com) to a computer-readable one (a string of numbers). If you bought your game through Steam, check this Steam Support page for some extra connection help. Wait about a minute then plug it back in, turn it back on, and try connecting again. See what the minimum age for online accounts are in each country and learn what features are available in our article. When you have a child account, it limits access to features like purchases, social media, connections, and online play. Think someone may have hacked your account? Check out our article on hacked accounts. If you get a message that your account is already in use, try logging out on your other devices and logging back in. If you’ve contacted us to deactivate or delete your account, you won’t be able to get online. Is your EA Account deactivated or deleted? If you think you were suspended or banned by mistake, let us know. If you’re not sure, you can check in My Ban History.
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